{"id":19146,"date":"2025-09-30T14:05:57","date_gmt":"2025-09-30T06:05:57","guid":{"rendered":"https:\/\/www.esetsolar.com\/support\/"},"modified":"2025-11-30T17:37:31","modified_gmt":"2025-11-30T09:37:31","slug":"support","status":"publish","type":"page","link":"https:\/\/www.esetsolar.com\/es\/support\/","title":{"rendered":"Soporte de servicio"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19146\" class=\"elementor elementor-19146 elementor-49\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-080f0c2 e-flex e-con-boxed e-con e-parent\" data-id=\"080f0c2\" data-element_type=\"container\" data-settings=\"{"background_background":"classic"}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7f9ace1 e-con-full e-flex e-con e-child\" data-id=\"7f9ace1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f64723 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6f64723\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Servicio al Cliente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68f436a e-flex e-con-boxed e-con e-parent\" data-id=\"68f436a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4563e0e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4563e0e\" data-element_type=\"container\" data-settings=\"{"background_background":"classic","animation":"fadeIn","animation_delay":100}\">\n\t\t<div class=\"elementor-element elementor-element-c3972cd e-con-full e-flex e-con e-child\" data-id=\"c3972cd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0a4702 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f0a4702\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":150}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">01<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5847d4c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5847d4c\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":250}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Preventa<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8856524 e-con-full e-flex e-con e-child\" data-id=\"8856524\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3715b elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"fc3715b\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>Respuesta global las 24 horas del d\u00eda, los 7 d\u00edas de la semana<\/li>\n \t<li>Soporte t\u00e9cnico multiling\u00fce uno a uno<\/li>\n \t<li>Inspecci\u00f3n t\u00e9cnica en situ y optimizaci\u00f3n de soluciones<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59ab125 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"59ab125\" data-element_type=\"container\" data-settings=\"{"background_background":"classic","animation":"fadeIn","animation_delay":100}\">\n\t\t<div class=\"elementor-element elementor-element-161fae7 e-con-full e-flex e-con e-child\" data-id=\"161fae7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-245200d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"245200d\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":150}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">02<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99a1715 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"99a1715\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":250}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">En venta<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06a74b7 e-con-full e-flex e-con e-child\" data-id=\"06a74b7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f83616c elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f83616c\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>Acoplamiento de dise\u00f1o en 12 horas<\/li>\n \t<li>Personalizaci\u00f3n de moldes r\u00e1pidos en 7 d\u00edas<\/li>\n \t<li>Retroalimentaci\u00f3n eficiente en todo el proceso para facilitar la implementaci\u00f3n del proyecto<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-634a960 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"634a960\" data-element_type=\"container\" data-settings=\"{"background_background":"classic","animation":"fadeIn","animation_delay":100}\">\n\t\t<div class=\"elementor-element elementor-element-f71e961 e-con-full e-flex e-con e-child\" data-id=\"f71e961\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69fe57f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"69fe57f\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":150}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">03<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d32c929 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d32c929\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":250}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Postventa<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d15444d e-con-full e-flex e-con e-child\" data-id=\"d15444d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0196ce0 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0196ce0\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>El gerente de proyecto especializado realiza un seguimiento y es responsable en todo el proceso<\/li>\n \t<li>Proporcionar orientaci\u00f3n de instalaci\u00f3n y servicios de reparaci\u00f3n y eliminaci\u00f3n de defectos<\/li>\n \t<li>Sistema suficiente de garant\u00eda de repuestos<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eae5567 e-flex e-con-boxed e-con e-parent\" data-id=\"eae5567\" data-element_type=\"container\" data-settings=\"{"background_background":"classic"}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e70618d e-flex e-con-boxed e-con e-child\" data-id=\"e70618d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e8b234 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1e8b234\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Red de Marketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d975933 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d975933\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Hemos establecido centros de marketing en China, Arabia Saudita, Espa\u00f1a, Brasil y otros lugares, capaces de responder r\u00e1pidamente a las necesidades de los clientes y mejorar la eficiencia del servicio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f279ee e-flex e-con-boxed e-con e-child\" data-id=\"4f279ee\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-707bc98 elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"707bc98\" data-element_type=\"widget\" data-settings=\"{"_position":"absolute","_animation":"fadeIn","_animation_delay":200}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"590\" src=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-1.webp\" class=\"attachment-large size-large wp-image-19179\" alt=\"\" srcset=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-1.webp 1200w, https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-1-768x378.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2c36c9 elementor-absolute animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"b2c36c9\" data-element_type=\"widget\" data-settings=\"{"_position":"absolute","_animation":"fadeIn","_animation_delay":700}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"590\" src=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-3.webp\" class=\"attachment-large size-large wp-image-19180\" alt=\"\" srcset=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-3.webp 1200w, https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-3-768x378.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8326438 elementor-absolute animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"8326438\" data-element_type=\"widget\" data-settings=\"{"_position":"absolute","_animation":"fadeIn","_animation_delay":1100}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"590\" src=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-2.webp\" class=\"attachment-large size-large wp-image-19181\" alt=\"\" srcset=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-2.webp 1200w, https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-service-map-2-768x378.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2546503 e-flex e-con-boxed e-con e-parent\" data-id=\"2546503\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c779add e-con-full e-flex e-con e-child\" data-id=\"c779add\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6c6530 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b6c6530\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Socios Cooperativos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5439f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2e5439f\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp","_animation_delay":400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ESET siempre adhiere al principio de \u00abcentrarse en el cliente\u00bb y, a trav\u00e9s de su constante calidad excepcional y capacidad de entrega r\u00e1pida, ha ganado la amplia confianza de numerosas empresas, sentando una s\u00f3lida base para la cooperaci\u00f3n a largo plazo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79c7d99 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"79c7d99\" data-element_type=\"widget\" data-settings=\"{"_animation":"fadeInUp"}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"703\" src=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-partner-logo-3-1.webp\" class=\"attachment-large size-large wp-image-14249\" alt=\"Socios\" srcset=\"https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-partner-logo-3-1.webp 1600w, https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-partner-logo-3-1-768x337.webp 768w, https:\/\/www.esetsolar.com\/wp-content\/uploads\/2025\/11\/new-partner-logo-3-1-1536x675.webp 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Servicio al Cliente 01 Preventa Respuesta global las 24 horas del d\u00eda, los 7 d\u00edas de la semana Soporte t\u00e9cnico multiling\u00fce uno a uno Inspecci\u00f3n t\u00e9cnica en situ y optimizaci\u00f3n de soluciones 02 En venta Acoplamiento de dise\u00f1o en 12 horas Personalizaci\u00f3n de moldes r\u00e1pidos en 7 d\u00edas Retroalimentaci\u00f3n eficiente en todo el proceso para [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19146","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esetsolar.com\/es\/wp-json\/wp\/v2\/pages\/19146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esetsolar.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.esetsolar.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.esetsolar.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esetsolar.com\/es\/wp-json\/wp\/v2\/comments?post=19146"}],"version-history":[{"count":0,"href":"https:\/\/www.esetsolar.com\/es\/wp-json\/wp\/v2\/pages\/19146\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.esetsolar.com\/es\/wp-json\/wp\/v2\/media?parent=19146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}